Your privacy matters to us. This Privacy Policy explains how bingoplus1 collects, uses, stores, and protects your personal information when you use our platform.
Effective Date: January 1, 2026This Privacy Policy ("Policy") describes how bingoplus1 ("bingoplus1," "we," "us," or "our") collects, processes, stores, and protects personal information provided by users ("you," "Player," or "User") of the bingoplus1 online gaming platform at bingoplus1.pro and all associated services (collectively, the "Platform").
bingoplus1 is committed to protecting the privacy and personal data of all players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC). By registering an account or using the bingoplus1 Platform, you consent to the collection and processing of your personal data as described in this Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of the bingoplus1 platform and contact our support team to request account closure.
bingoplus1 operates as an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles financial transactions and identity verification, bingoplus1 necessarily collects and processes certain categories of personal information to deliver its services safely, legally, and effectively.
This Policy applies to all personal data collected through the bingoplus1 website, mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with bingoplus1. It covers data collected from registered players, prospective players who browse the platform without registering, and individuals who contact bingoplus1 for support or information.
bingoplus1 acts as the data controller for personal information collected through the Platform. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently, and that it is kept secure at all times.
When you create a bingoplus1 account, we collect the following information:
In compliance with PAGCOR regulations and the Anti-Money Laundering Act of the Philippines, bingoplus1 is required to verify the identity of all players. KYC data may include:
To process deposits and withdrawals, bingoplus1 collects:
bingoplus1 does not store full payment card numbers. All financial data is handled in accordance with applicable payment security standards.
bingoplus1 automatically records data related to your gaming activity, including:
When you access the bingoplus1 platform, we automatically collect certain technical data:
If you contact bingoplus1 customer support, we retain records of your communications, including the content of messages, support ticket history, and any documents you submit in connection with a support request.
bingoplus1 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, KYC data |
| Identity verification and age verification (21+) | KYC data, date of birth |
| Processing deposits and withdrawals in PHP | Financial data, KYC data |
| Delivering gaming services and personalizing your experience | Gaming activity data, technical data |
| Fraud prevention and anti-money laundering compliance | All categories |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring and intervention | Gaming activity data, account data |
| Marketing communications (where you have opted in) | Email, mobile number, gaming preferences |
| Platform security and technical maintenance | Technical and device data |
| Regulatory reporting to PAGCOR and other authorities | All categories as required by law |
bingoplus1 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have provided explicit consent.
bingoplus1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
bingoplus1 shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software providers, and cloud infrastructure providers. All service providers are contractually bound to process personal data only on bingoplus1's instructions and in accordance with applicable data protection laws.
bingoplus1 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent authorities where required by law, court order, or regulatory directive. bingoplus1 will notify affected players of such disclosures where legally permitted to do so.
bingoplus1 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used solely to operate and improve the bingoplus1 platform and to comply with applicable legal obligations.
bingoplus1 will never sell your personal information to advertisers or data brokers. Your data stays within the bingoplus1 ecosystem and its trusted service partners.
Cookies are small text files placed on your device when you visit the bingoplus1 platform. They help us recognize your device, maintain your session, remember your preferences, and understand how you interact with the Platform. bingoplus1 uses both first-party cookies (set directly by bingoplus1) and third-party cookies (set by our service providers).
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bingoplus1 platform, including your ability to log in or access certain game features. Strictly necessary cookies cannot be disabled as they are essential to platform operation.
bingoplus1 retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or regulatory obligation. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, bingoplus1 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bingoplus1:
To exercise any of the above rights, please contact bingoplus1's Data Protection Officer using the contact details provided in Section 13 of this Policy. bingoplus1 will respond to all verified data subject requests within thirty (30) days of receipt.
bingoplus1 may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
bingoplus1 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bingoplus1 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
While bingoplus1 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
The bingoplus1 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. bingoplus1 does not knowingly collect personal data from individuals under the age of 21.
If bingoplus1 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the bingoplus1 platform, please contact our support team immediately so that we can take appropriate action.
bingoplus1 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended pending verification.
bingoplus1 primarily processes personal data within the Philippines. However, some of our third-party service providers, including cloud infrastructure and game software providers, may process data in other jurisdictions. Where personal data is transferred outside the Philippines, bingoplus1 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. By using the bingoplus1 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines in accordance with this Policy.
bingoplus1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, bingoplus1 will notify registered players via the email address or mobile number on file, and will publish the updated Policy on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how bingoplus1 protects your personal data. Your continued use of the bingoplus1 platform following notification of changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by bingoplus1, please contact our Data Protection Officer:
If you are not satisfied with bingoplus1's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
How bingoplus1 Keeps Your Data Safe
Six pillars of data protection every bingoplus1 player can count on
Every connection between your device and bingoplus1 is secured with bank-grade SSL encryption. Your login credentials, financial data, and personal details are always transmitted securely.
bingoplus1 verifies the identity of every player in compliance with PAGCOR and AMLC requirements. This protects you and the wider community from fraud and unauthorized account access.
bingoplus1 never sells, rents, or trades your personal information to third-party advertisers or data brokers. Your data is used solely to operate and improve your gaming experience.
All data processing at bingoplus1 is conducted in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission.
Access, correct, or request deletion of your personal data at any time. bingoplus1 respects your rights under the Data Privacy Act and responds to all verified requests within 30 days.
In the unlikely event of a data breach, bingoplus1 will notify affected players and the National Privacy Commission promptly, in full compliance with our legal obligations under Philippine law.
Your data is protected. Your games are fair. Your experience is secure. Join thousands of Filipino players on bingoplus1 today.
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